Shipping policy

Shipping Policy

Effective Date: July 17, 2026

Welcome to Zenora Jewels. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

Delivery times may vary depending on your location:

- Within India: 3–7 business days
- Remote Areas: 5–10 business days

Please note that delivery times are estimates and may be affected by external factors.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order value. Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment in real-time.

5. Delays

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand periods. Zenora Jewels is not responsible for delays caused by third-party shipping carriers.

6. Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately. We will assist you in resolving the issue as quickly as possible.

8. Contact Information

If you have any questions regarding shipping, please contact us:

Website: "https://zenorajewels.com" (https://zenorajewels.com)
Email: "support@zenorajewels.com" mailto:support@zenorajewels.com